VendorHearth Pro maintains vendor profiles so organizers can manage information about a vendor separately from individual event applications.
A vendor can participate in multiple events while continuing to use the same underlying vendor profile.
Vendor Profile vs. Application #
A vendor profile represents the vendor or business.
An application represents that vendor’s request to participate in a particular event.
For example:
Vendor: Willow Creek Candle Co.
Applications:
- Spring Market
- Summer Market
- Holiday Market
The vendor does not need to become a completely different record simply because they participate in multiple events.
What Can a Vendor Profile Contain? #
Vendor profiles can contain information such as:
- Business name
- Vendor contact information
- Product or service description
- Vendor categories
- Social media information
- Business logo
- Product photos
This information helps VendorHearth maintain a central record for the vendor.
Vendor Accounts #
Vendors can have their own WordPress account with the Vendor role.
This allows them to access the appropriate VendorHearth front-end features without giving them access to organizer-only areas.
Depending on your site configuration, vendors can use the VendorHearth registration and login pages to access their account.
The Vendor Dashboard #
VendorHearth includes a front-end Vendor Dashboard.
The dashboard gives vendors access to the information and actions available to them without requiring normal WordPress administrative access.
Vendor-facing features can include information related to:
- Applications
- Events
- Payments
- Agreements
- Documents
- Booth information
- Event participation
The exact information displayed depends on the vendor’s records and your VendorHearth configuration.
Business Logos #
Vendor profiles can include a business logo.
VendorHearth supports common image formats including:
- JPG
- PNG
- WebP
Logo uploads can be up to 5 MB.
A vendor’s logo may also be used elsewhere in VendorHearth, including Vendor Spotlight content.
Product Photos #
Vendor profiles can also contain product images.
These give organizers additional information about the vendor’s products or services and can assist with application review and promotional workflows.
Social Media Information #
Vendor profiles can store social information associated with the business.
This can be useful when preparing Vendor Spotlights or reviewing the vendor’s public business presence.
Vendor Spotlight features are covered separately in the Vendor Spotlights documentation.
Categories on Vendor Profiles #
A vendor may be associated with categories that describe the type of products or services they offer.
Categories help organizers understand the vendor’s business and can also interact with event-specific category availability.
Event category limits are managed separately from the vendor’s general profile information.
Vendor History Across Events #
Because the vendor profile is separate from individual applications, VendorHearth can maintain a more useful history of the vendor’s involvement with your organization.
A vendor may have applications that are:
- Confirmed
- Awaiting Payment
- Pending Review
- Waitlisted
- Declined
- Cancelled
Those application outcomes belong to the appropriate events while the underlying vendor profile remains available.
Avoid Duplicate Vendor Profiles #
Whenever possible, use an existing vendor profile instead of creating another profile for the same business.
Duplicate vendor records can make it more difficult to understand:
- Event history
- Applications
- Payments
- Communications
- Documents
- Agreements
When manually creating or importing information, check whether the vendor already exists before creating another record.
Vendor Profiles Are the Foundation of the Vendor Record #
Think of the vendor profile as the central business record.
Individual applications, payments, agreements, documents, and event participation can then connect that vendor to specific VendorHearth workflows.
Keeping the vendor profile accurate helps keep the rest of the system organized.
Next Step #
Continue to Creating and Managing Vendor Accounts to learn how vendor users are created and given access to VendorHearth.
